Frequently Asked Questions

Why should I use a travel agent?

Even in the age of online booking, travel agents are a great source of information and discounts. A travel agent can make sure that your trip is tailored to you, assist you in case of unexpected problems, and help you anticipate potential issues in advance.

Will I pay more if I book through an agent?

In most cases you will pay less, however, we are not going to trick you with pricing gimmicks that make you wonder if you are really receiving a good value or not. If you see the exact vacation advertised for less, we will do everything we can to price-match it. Of course, all variables must be the same (i.e. hotels, flights, car type/rental agency, cruise category, etc.). Some exceptions apply. Ask for details.

Do you book group travel?

Yes! Are you looking to book a group tour? Family reunion? Destination wedding? Student trip? We will make sure that each guest receives the same personal attention that individual travelers receive when booking a trip. Our group rates are a great way to save money.

Do you offer the lowest prices?

If you need the absolute lowest price let us know and we will tell you the lowest possible price available to us. Again, in most cases, we can price-match a rate you saw somewhere else. Whereas we want to offer you the most competitive prices, we are also concerned about giving you the most value in a package that is tailored to you. You can help us do this by letting us know what your budget is. Of course, sometimes you might not be sure, and you are just wondering what the prices look like for a certain trip.  That's okay. If you need the absolute lowest price possible, tell us and we will aim to make you happy; otherwise, we will still be sensitive to price while working hard to make sure that you are offered the best accommodations that fit your budget.

Do you offer Travel Protection?

Absolutely! Your vacation is likely to be the single most expensive cost that you have during the year and it's smart to protect it with trip insurance. Let's face it... when the unexpected happens, you don't want to be disappointed by strict cancellation policies that are not refundable. We strongly recommend travel protection and have a range of products for you to consider that will help you in case an event comes along that requires you to change your plans. 

Do you have payment plans? Can I pay over time?

Yes. Depending on the type of travel and destination, we will share payment options with you. Planning ahead will help you choose the solution that's right for you, so the sooner you are ready to book, the better your options will be.

Will I owe your agency anything? What are your fees?

We do not charge you a service fee for planning your vacation. We are compensated by industry standards from contracts that exist within the trade. The best prices that are available to us are offered directly to you. The only time when a service charge might be assessed is if you are purchasing airline tickets independent of a package that includes other accommodations or travel services (car, cruise, hotel, tour, etc.)